As a small-business, we try our best to provide customers with what they need.
If you are looking make a custom or bulk order we are happy to help you and place a custom order for you. Send us your request by email to email@example.com along with your contact information (telephone/email) and we will get back to you quickly.
At checkout you can select your preferred shipping method and it will automatically calculate your shipping rate based on weight and distance for your review before purchase.
The refund policy is located here:
All purchased made prior to January 1st, 2021 will have the old no-refund policy applied.
The return policy is located here:
We always aim to deliver your order within standard delivery times, but sometimes unexpected factors can cause delays in your delivery.
Here are some reasons your delivery might be late:
Your order was shipped during our sales and promotions season.
You ordered more than one product.
Your order was placed during a a public holiday.
Our warehouse is in Ontario, and it is home base for each and every one of our products.
There were unpredictable circumstances beyond our control.
You ordered a pre-order item. Please refer to our Pre-Order policy here: https://us.greatlakesgirya.com/pages/preorder-info.